Privacy Policy

Last updated: January 5, 2026

Introduction

At VoiceConnect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VOIP and SMS services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

We collect information that you provide directly to us when you:

  • Create an account and use our services
  • Make voice calls or send SMS messages
  • Contact our customer support team
  • Participate in surveys or promotions

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All communications are encrypted using industry-standard protocols. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Call logs and message metadata may be retained for a limited period for billing and quality assurance purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Objection to processing of your data
  • Data portability

Third-Party Services

Our services may contain links to third-party websites or services that are not owned or controlled by VoiceConnect. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@voiceconnect.com
Address: 123 Communication Ave, San Francisco, CA 94105